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Nice Design product warranty policy

In case you find a defective product, please provide a photo or video of the product to NiceDesign's information pages, NiceDesign will quickly identify the problem and resolve it for you.

  • Warranty period for metal products or parts: 10 years.

Exclusions:

  1. Defects due to improper installation and/or use.
  2. All products that have been modified or repaired by the user or a third party
  3. Damage and scratches caused by buyer's use
  4. Damage due to overload
  5. Please note that the warranty applies only to the original purchaser with proof of purchase and is non-transferable.
  6. Only applies to the main product, NOT to accessories that come with the main product. From the 11th year onwards, the warranty commitment does not apply, only the manufacturer's warranty (if any) applies.

  • Warranty period for products or parts of products made of natural wood: 12 months.

Exclusions:

  1. Change in color due to direct exposure to sunlight for long periods of time.
  2. Scratches and dents from normal daily use.
  3. Scratches and dents due to excessive use of the product.
  4. All conditions resulting from the use of improper cleaning chemicals (alcohol, detergents, etc.) cause damage to the finish and the wood.
  5. All conditions due to improper installation.
  6. All terms and conditions are subject to third party modification.
  7. Only applies to the main product, NOT to accessories that come with the main product. From the 13th month onwards, the warranty commitment does not apply, only the manufacturer's warranty (if any) applies.

  • Warranty period for products or parts of products made of industrial wood: 12 months.

Exclusions:

  1. Change in color due to direct exposure to sunlight for long periods of time.
  2. Scratches and dents from normal daily use.
  3. Scratches and dents due to excessive use of the product.
  4. All conditions resulting from the use of improper cleaning chemicals (alcohol, detergents, etc.) cause damage to the finish and the wood.
  5. All conditions due to improper installation.
  6. All terms and conditions are subject to third party modification.
  7. Only applies to the main product, NOT to accessories that come with the main product. From the 13th month onwards, the warranty commitment does not apply, only the manufacturer's warranty (if any) applies.